Refund Policy

Refund Disclaimer

At GianaLamar, each fragrance is carefully packaged and inspected to ensure the highest quality experience. Due to the nature of fragrance and personal care products, all sales are final and we are unable to accept returns, refunds, or exchanges.

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue so our team can assist you.

Please ensure all shipping and billing information is entered correctly at checkout, as GianaLamar is not responsible for lost or delayed packages due to incorrect information provided by the customer.

For additional support regarding your order, please contact our team through the Contact page.